During the graphics driver installation, I was prompted for either ‘Express Installation’ or ‘Custom Installation’. Then I installed the ‘NVIDIA Graphics Driver’ from the same place (as of current writing, it was version 442.23).

Only the ‘Intel Chipset Driver’ was updated, so I installed that. I then went to my laptop manufacturer’s website ( MSI USA) to see if any drivers have been updated since I last installed them. To uninstall drivers, go to Device Manager > Display Adapters > Right Click over NVIDIA card > Uninstall To uninstall software, go to Control Panel > Uninstall a program > Select everything that begins with NVIDIA and uninstall it (you may be prompted to restart your computer several times) I uninstalled all NVIDIA software and drivers from my PC (even though I had all of the latest ones). Note- My laptop is an MSI GE75 Raider 10SE-008. I’ll document my process here in case anyone has the same issue, although you may not need all of the steps to get it to work: I had already tried through NVIDIA’s software and through Windows, but neither had worked for me until I did the steps below. For whatever reason, I wasn’t able to force the laptop to run Citra using the NVIDIA graphics card (it kept defaulting to the integrated one). I was finally able to resolve this, thank you everyone for your suggestions.

Opengl 3.3 supported graphics cards